Ruby

Gf make joke with us. but he take money

I paid 200 euros for rubies. The money is not in my banc account, but I have not received any rubies!

gf send mail to i got and recive r'ubies with discount but not get it. if GF have workers can fix that easy..... and must apolygy to all of us

I have paid according to the rules that GF has written. I expect to receive the rubies as announced by GF themselves - with a 50% discount.

Apologize and give extra rubies for such a mistake and problem!!

I didn't get my rubies either!

I think everyone from management to staff is on vacation for the holiday season, and this issue won't be resolved anytime soon. Please keep us updated here if it is resolved.

I wouldn't stress about it. We'll get the rubies as soon as someone from the dev team gets back to their computer after the Christmas break i doubt bk admins can do anything to fix it

Quote from Sun Tzu

I didn't get my rubies either!

Me and more people neither, s 51.es

If we got the rubies and the payment hadn't gone through to Gameforge it would have been fixed about 2 seconds after the glitch.

What's the betting we all get refunds a few minutes after the 50% ends.

They should give us the rubies! And not have us pay without a 50% discount afterwards...

Maybe this will do something about the rampant cheating taking place all over.

The ones who are cheated by definition are us - the players! We pay to play and are promised new items at each level, and we change the merchant by paying for it with rubies, but there are NO items! And now we pay for rubies, but there are no rubies either!

If I'd paid by card, I would have requested a chargeback. It's a complete failure on GF's part. I'm considering deleting my account.

Tisztelt [Címzett]!

A bejárató szolgáltatás megvásárlásával kapcsolatban írok. 20 000 Ft-ot fizettem , de sajnos még nem kaptam meg a szolgáltatást.

Meg tudnád kérni, hogy ellenőrizd a rendelésem állapotát, és tudasd velem, hogy mikorra várható a kézhezvétele? Ha bármilyen probléma merülne fel, hálás lennék a segítségedért a mielőbbi megoldásban.

Köszönöm a segítségedet. Várom a válaszod.

Dear [Recipient],

I am writing regarding my purchase of the run-in service. I paid 20,000 HUF, but unfortunately I have not received the service yet.

Could you please check the status of my order and let me know when I can expect to receive it? If there is any issue, I would appreciate your assistance in resolving it as soon as possible.

Thank you for your help. I look forward to your response.