Dear players,
Our team is actively working on a fix and we will resolve this as soon as possible.
We sincerely apologize for the inconvenience and for the delayed reaction. Due to the Christmas holidays, our response time was impacted.
Thank you for your patience and understanding.
Telling us(the players/consumers/loyalists) to respect the ones who don't respect us(admins/GOs/cheaters) is really insulting.
Telling someone to be quiet, when all we have is our voice to expose some continuing villainous behavior (STEALING/LYING/CHEATING)
This game was created years ago by several very smart, and dedicated people. They are all gone and all that are left are the children of Greed and Gluttony.
The amount of "work" done is really just those who abuse the power they have. Never used to help the ones they are here to help..
Go ahead and ban me again for 5 years.
I'm just surprised at how young you are.
I thought you were much older than 48.
But you are wise beyond your years maybe.
When you are 53 and allowed back on the boards, the problems will be the same.
also Kopaszjano
This is the International section and the language expected here is English.
If you go to the French section and speak in your own language you get abuse from the French players and a warning from the French board admin.
But having gone to the trouble of translating your messages, I think you'll find that nothing I have said is a lie. People are buying rubies and not getting them. Fact.
Yes the problem will eventually be sorted out, but right now they are getting nothing. So I'd appreciate not being called a liar in any language, thanks.
The fix was rolled out and all rubies were delivered.
We again sincerely apologize for the inconvenience.
Happy holidays 
The rubies are back, but what about compensation for moral damages? An apology for this mistake is not sufficient.
He did apologise to be fair.
And I'm sure we all are grateful for the work at sorting this problem.
The fix was rolled out and all rubies were delivered.
We again sincerely apologize for the inconvenience.
Happy holidays
Is there any information on how to resolve issues with retailers? This is a significant problem, particularly for growing accounts.
"Aktívan javítja a Gameforge ezt a problémát? Nem, január 5-ig szabadságon vannak."
Nos, nálam már ott a rubin.
Even on Christmas people go bonkers kekW
You all got your beloved rubies, now go back to your family and enjoy the time and not rage around here like its the end of the world
As the issue has been resolved, I will now proceed to close the thread.
Once again, happy holidays to everyone!
